Grace Farms Careers

Grace Farms, 365 Lukes Wood Rd. New Canaan, CT

Responsibilities

The Role

The Education Department Intern will work alongside our talented team of professional educators to facilitate programs for young learners and learners of all ages! The person in this role will engage with the public by inspiring and inviting them into the Work at Grace Farms, as well as share the mission of Grace Farms through daily programming and pop-up activities. By participating in this internship opportunity, you will be honing your public speaking skills, engaging audiences with hands on learning and place-based teaching techniques. This position can be for school credit or can be a paid internship.

Duties:

• Support the Education Team with Pop-Up Engagements, Bunny Book Group, Open Arts Studio, Earth Day, 10 Year Celebration Events and other public programs.
• Assist in the set up and clean-up of the daily programming, starting and ending each program on time in the proper location, and communicating any necessary changes in schedule to the supervisor on duty in a timely manner during regular Operational hours
• Partner with the Events & Visitor Experience Team in various visitor experience capacities to extend hospitality to guests at public and private events at Grace Farms including, but not limited to: greeting, registration check-in, wayfinding, and providing necessary information to guests to ensure a welcoming and meaningful event and experience for all
• Observe and collect data that will support ongoing analysis of the programs.
• Contribute to the research and development of public programs.

Other duties as assigned.

Qualifications

Skills/Abilities:

• An interest in Education, English/Communication, Performing Arts, Nature, Science, History, or related field. Working towards a B.A. or B.S. in one of these areas of study is a plus.
• Prior experience teaching students of all ages in a formal or informal setting, serving as tour guide, docent, museum guide, interpreter, visitor experience professional highly desired.
• Exceptional communication, interpersonal, and presentation skills as well as the ability to work comfortably and effectively with diverse audiences including both children and adults.
• Must love continuous learning and have the ability to pro-actively seek out additional information about a wide variety of topics and disciplines.
• Proven experience as a team player with a “can-do” attitude. Must be able to maintain a calm exterior presence during periods of high volume, high stress or unusual events.
• Proven ability to work comfortably and efficiently with computers, electronic communications, and other technology.
• Punctuality is key.
• Some evening and weekend hours will be required.
• This position must work on site at Grace Farms in New Canaan, CT.

Physical Requirements:

• While performing the duties of this job, the employee is frequently required to walk or stand, sit, see, read and speak English clearly, hear and use hands to reach, handle or feel.
• The employee is occasionally required to climb, stoop, kneel or crouch.
• The employee must occasionally lift, push and/ or move up to 25 pounds.

Compensation: $18 per hour or school credit

About Grace Farms

Grace Farms is a cultural and humanitarian center in New Canaan, Connecticut that brings people together across sectors to explore nature, arts, justice, community, and faith at the SANAA-designed River building and Barns on 80 acres of publicly accessible natural landscape. Since opening in 2015, Grace Farms has become a destination for arts and culture, welcoming 1 million visitors from around the world to experience its innovative programming in music, visual and performing arts while fostering contemplation and connection through architecture and nature.

Its humanitarian work includes leading the Design for Freedom movement to eliminate forced labor in the building materials supply chain and advancing initiatives to foster more grace and peace locally and globally.

The integration of cultural programming and humanitarian action reflects Grace Farms’ collaborative approach to generating new outcomes and meaningful change.

Grace Farms is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Grace Farms, 365 Lukes Wood Rd. New Canaan, CT

Responsibilities

About Grace Farms 

Grace Farms is a cultural and humanitarian center in New Canaan, Connecticut, that brings people together across sectors to explore nature, arts, justice, community, and faith at the SANAA-designed River building and Barns on 80 acres of publicly accessible natural landscape.  Since opening in 2015, it has garnered numerous prestigious awards for contributions to architecture, environmental sustainability, and social good and has become a destination for arts, culture, and community. Grace Farms has welcomed 1 million visitors from around the world to experience innovative programming in music, visual and performing arts, while fostering contemplation and connection through architecture and nature.

Grace Farms’ humanitarian work includes leading the Design for Freedom movement to eliminate forced labor in the building materials supply chain and advancing initiatives to foster more grace and peace locally and globally. This commitment extends to Grace Farms Tea and Coffee, a certified B Corp that models ethical and sustainable sourcing while supporting Design for Freedom.

The integration of cultural programming and humanitarian action reflects Grace Farms’ collaborative approach to generating new outcomes and meaningful change.

Responsibilities:

• Serve as the Front of House (FOH) Supervisor for daily food service and internal catering functions.
• Provide direct supervision, training, coaching and on-the-floor leadership to FOH staff, ensuring efficient service flow, high hospitality standards, consistent performance, and positive guest experience.
• Act as the primary liaison between FOH and Back of House (BOH) teams to ensure clear communication, coordination, and operational alignment.
• Lead daily pre-service briefings, assign roles and coverage, set and communicate service priorities and expectations. Monitor pace, guest flow, service quality and overall experience throughout daily service and events
• Model, reinforce, and uphold Grace Farms’ hospitality standards, service philosophy, and brand values.
• Proactively address guest concerns and resolve service challenges in real time with professionalism and care.
• Provide oversight of catering setup, breakdown, and delegation of FOH duties beyond active service periods.
• Support food expediting as needed, coordinating timing and pacing with the Chefs and kitchen team. Verify order accuracy, presentation standards and dietary restrictions prior to food being served.
• Ensure FOH spaces are guest-ready, properly stocked, clean, and well-maintained throughout service and events. Also responsible for ensuring that all FOH equipment are properly used, maintained and that the FOH staff are following current and up to date department SOPs.
• Uphold all safety, cleanliness, food handling, and operational standards in accordance with organizational policies.
• Other duties as assigned.

Qualifications

Required Skills and Experience

• Minimum 3 years of hospitality, food service, or event operations, with prior supervisory or leadership experience in a café or kitchen environment with proven track record of successful team leadership, delivering exceptional guest experiences
• Strong interpersonal and communication skills with a confident, customer-focused approach characterized by professionalism, kindness, and approachability.
• Experience coordinating events, catering service, or high-volume meal operations.
• Skilled in managing multiple priorities in fast-paced, dynamic service environments.
• Strong problem-solving and conflict-resolution skills, including real-time guest service troubleshooting.
• Familiarity with food safety, sanitation, and operational standards in hospitality environments.
• Comfortable using POS systems, service tracking tools, and internal communication platforms.
• Knowledge of food safety, allergens, and ServSafe standards preferred.
• Highly detail-oriented with strong organizational and time-management skills.
• Proficiency in Microsoft Office applications,
• Ability to communicate in Spanish highly desirable
• This position will work 5 days on site in New Canaan. Ability to work a Tuesday – Saturday schedule with the flexibility to work weekends and evenings as needed.

Education:

• High School Diploma (or Equivalent) Required.
• Bachelor’s Degree preferred.

Physical Requirements:

• Ability to stand, walk, and move throughout the site for extended periods during events, programs, and dining service.
• Visual and auditory acuity sufficient to effectively manage event activities, monitor environments, and communicate with staff, vendors, and guests.
• Ability to lift and carry up to 25 pounds as needed for service setup, supplies, and equipment.
• Ability to bend, reach, climb stairs, stand and perform other physical movements as required.
• Ability to perform repetitive hand and arm movements, including use of POS systems, kitchen tools, and service items.
• Visual and auditory acuity sufficient to monitor service, guest needs, and team communication.
• Ability to maintain focus and perform tasks in fast-paced, dynamic, and sometimes high-volume environments.

Benefits

Grace Farms offers a comprehensive and competitive benefit package that includes tuition reimbursement, a 403(b) retirement benefit with an organization match, along with different medical plans, including dental and vision plan, 100% employer-paid basic life insurance and short-term disability.  We encourage our staff to take time-off to rest and recharge and provide PTO, sick, and personal days as well as 11 paid holidays. All staff are welcome to explore the beautiful 80-acres of our preserved land and may take part in any of the numerous public events on-site.

Grace Farms is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Grace Farms, 365 Lukes Wood Rd. New Canaan, CT

Responsibilities

Responsibilities:

• Provide administrative and logistical support across all phases of event planning, preparation, execution, and breakdown.
• Maintain accurate event documentation, including run-of-show materials, BEOs, contracts, vendor lists, schedules, and digital files.
• Manage event calendars, timelines, checklists, and registration tracking and related data using internal systems and tools.
• Support the Department Director, Event Operations Manager and Event Coordinators with on-site coordination, follow-up, signage, inventory, set up and breakdown and other administrative tasks as needed.
• Provide administrative support for vendor, artist, and partner coordination, managing documentation such as W-9s, invoices, and contracts, and ensuring timely follow-up and integration with accounting.
• Facilitate clear and timely cross-functional communication among Events, Catering, Visitor Experience, Production, Marketing, and Accounting teams.
• Serve as Registration Captain for assigned events as needed, ensuring efficient guest check-in, accurate data capture, and smooth guest flow.
• Assist with post-event follow-up, expense tracking, reporting, and documentation to support reconciliation and evaluation.
• Support hospitality logistics for artists, speakers, and special guests, including arrangements for transportation, lodging, and other related onsite needs.
• Assist with visitor experience operations during peak programs and events.
• Support retail operations as needed, including inventory tracking, product movement, restocking, and assistance during peak events or programs.
• Identify opportunities to improve workflows and support SOP updates as processes evolve.
• Other duties as assigned.

Qualifications

Required Skills and Experience

• Minimum 3 years of professional events, operations, corporate, retail, hospitality or service industry administrative support experience, ideally in a cultural institution with a robust public programming schedule.
• Exceptional administrative support skills in a fast-paced environment handling multiple projects and priorities simultaneously with grace and professionalism. Experience with calendar management and scheduling, meeting and event logistics, vendor coordination, travel and accommodation are highly preferred.
• Strong interpersonal and communication skills with a confident, customer-focused approach characterized by professionalism, kindness, and approachability.
• Proven ability to ensure that all administrative duties are delivered with accuracy, efficiency, high quality and in a timely manner.
• Highly detail-oriented with strong organizational and time-management skills.
• Proficiency in Microsoft Office applications, including Word, Excel and PowerPoint. Mac skills preferred.
• This position will work on site in New Canaan. Ability to work a Monday – Friday schedule with the flexibility to work weekends and evenings as needed

Education:

• High School Diploma (or Equivalent) Required.
• Bachelor’s Degree preferred.

Physical Requirements:

• This position requires the ability to perform both administrative and event-based duties in a fast-paced cultural environment, with responsibilities that vary based on program and event needs.
• Ability to perform primarily sedentary work, including prolonged periods of sitting and frequent, repetitive use of a computer, keyboard, mouse, and sustained visual focus on digital screens.
• Ability to stand, walk, and move throughout the site for extended periods during event preparation, execution, and breakdown.
• Visual and auditory acuity sufficient to effectively manage event activities, monitor environments, and communicate with staff, vendors, and guests.
• Ability to lift and carry up to 25 pounds, bend, reach, climb stairs, stand and perform other physical movements as required.
• Comfortable and the ability to work both indoors and outdoors in varying weather conditions depending on event and operational needs.

Benefits

Grace Farms offers a comprehensive and competitive benefit package that includes tuition reimbursement, a 403(b) retirement benefit with an organization match, along with different medical plans, including dental and vision plan, 100% employer-paid basic life insurance and short-term disability.  We encourage our staff to take time-off to rest and recharge and provide PTO, sick, and personal days as well as 11 paid holidays. All staff are welcome to explore the beautiful 80-acres of our preserved land and may take part in any of the numerous public events on-site.

About Grace Farms 

Grace Farms is a cultural and humanitarian center in New Canaan, Connecticut, that brings people together across sectors to explore nature, arts, justice, community, and faith at the SANAA-designed River building and Barns on 80 acres of publicly accessible natural landscape.  Since opening in 2015, it has garnered numerous prestigious awards for contributions to architecture, environmental sustainability, and social good and has become a destination for arts, culture, and community. Grace Farms has welcomed 1 million visitors from around the world to experience innovative programming in music, visual and performing arts, while fostering contemplation and connection through architecture and nature.

Grace Farms’ humanitarian work includes leading the Design for Freedom movement to eliminate forced labor in the building materials supply chain and advancing initiatives to foster more grace and peace locally and globally. This commitment extends to Grace Farms Tea and Coffee, a certified B Corp that models ethical and sustainable sourcing while supporting Design for Freedom.

The integration of cultural programming and humanitarian action reflects Grace Farms’ collaborative approach to generating new outcomes and meaningful change.

Grace Farms is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Grace Farms, 365 Lukes Wood Rd. New Canaan, CT

Responsibilities

Responsibilities:

• Under the direction of the Director of Horticulture, perform gardening & horticulture duties including, but not limited to: planting, mulching, weeding, staking, deadheading, pruning, watering, plant and insect identification, and integrated pest management within Grace Farms’ organic vegetable, fruit & flower garden and multi-ecosystem landscape.
• Assist in the maintenance ecological landscapes and gardens to meet departmental horticultural standards, with an emphasis on sustainability and aesthetics.
• Assist with plant propagation/production, including collection, storage, and sowing of seed; cuttings; transplanting; watering; and additional plant care as needed.
• Assist the Director of Horticulture and Horticulture Specialist in the preparation and delivery of educational outreach activities .
• Pro-Actively engage with visitors and staff in a welcoming way about Grace Farms’ horticultural practices, its landscape and gardens making the information accessible and relevant for all age groups.
• May participate in occasional specialty tasks such as floral arranging and assisting with floral design for events, or others as identified.
• Assist in the implementation of Integrated Pest Management (IPM) to ensure plant health.
• Other professional duties as assigned.

Qualifications

Grace Farms, 365 Lukes Wood Rd. New Canaan, CT

Responsibilities

The Role:

As a Junior Staff Accountant, you’ll will be a key member of the Finance team, supporting the strategic goals of the Finance team and organization. Your primary focus will be processing invoices, preparing payment suggestions, and reconciling vendor accounts. This role requires the flexibility to help with other essential accounting tasks, such as income recognition, month-end closings, audit preparation, and other ad hoc duties.

Your Day-to-Day

• Process invoices for bi-weekly accounts payable run.
• Review vendor invoices and statements to verify accuracy, addressing discrepancies and outstanding queries.
• Reconcile vendor accounts by comparing ERP system data (NetSuite) to vendor statements; follow up with vendors for missing invoices or unresolved issues.
• Maintain organized and up-to-date vendor files, including acquiring W-9 forms during onboarding.
• Respond to vendor and internal inquiries regarding accounts payable and resolve discrepancies. Assist in account analysis and the resolution of invoice discrepancies.
• Ensure the accurate and organized maintenance of payable records.
• Process and maintain corporate credit cards through Expensify, working with the various card holders to ensure timely, accurate submissions of their receipts and expense coding.
• Assist employees with processing expense reports, ensuring compliance with the Foundation policies and obtaining necessary approvals from supervisors.
• Enter revenue from the point-of-sale system into NetSuite.
• Enter the weekly revenue summary for Ticketure into NetSuite.
• Function in accordance with established standards, procedures, internal controls, and applicable laws.
• Support month-end closing processes and contribute to audits by providing necessary documentation when required
• Update and maintain accrued expenses and prepaid expenses for month end reconciliations for review by Senior Accountant.
• Collaborate with other team members to streamline efficient workflow within the Finance department.
• Lend a trained and eye and hands to the Foundation’s other, non-accounting data organizing, validating, reconciliation and administration needs.
• Assist the Senior Accountant, Controller or CFO as and when required.

Qualifications

Skills/Abilities:

• Strong analytical skills with the ability to analyze outstanding invoices and prior payments using applied knowledge.
• Strong organizational skills, attention to detail, and ability to multitask in a fast-paced environment.
• Excellent interpersonal, oral, written communication skills.
• Familiarity with accounts payable processes and month-end closing activities.
• Self-starter who excels with deadline-oriented milestones and can shift with changing priorities.
• Highest level of integrity with demonstrable record of handling confidential information with discretion.
• Proven team player with ability to build strong working relationships internally and externally.

Education & Experience:

• High School Diploma or equivalent required. Accounting or Finance Degree preferred.
• 1-2 years of proven experience in accounts payable, including invoice processing, vendor reconciliation, and addressing discrepancies.
• Experience processing invoices with high attention to detail, proper account coding and required approvals.
• Proficiency in Microsoft Office products specifically in Excel and Adobe Acrobat.
• Proficiency in ERP systems, preferably NetSuite, and expense management tools like Expensify.

Physical Requirements:

• While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, navigate the site to various locations, and use hands and fingers to operate a computer, telephone, and keyboard.
• Specific vision abilities required by this job include close vision requirements due to computer work.
• Light to moderate lifting may be required.

Compensation range: $24 – $28 per hour

Benefits:

Grace Farms offers a comprehensive and competitive benefit package that includes tuition reimbursement, a 403(b) retirement benefit with an organization match, along with different medical plans, including dental and vision plan, 100% employer-paid basic life insurance and short-term disability. We encourage our staff to take time-off to rest and recharge and provide PTO, sick, and personal days as well as 11 paid holidays. All staff are welcome to explore the beautiful 80-acres of our preserved land and may take part in any of the numerous public events on-site.

About Grace Farms 

Grace Farms is a cultural and humanitarian center in New Canaan, Connecticut, that brings people together across sectors to explore nature, arts, justice, community, and faith at the SANAA-designed River building and Barns on 80 acres of publicly accessible natural landscape.  Since opening in 2015, it has garnered numerous prestigious awards for contributions to architecture, environmental sustainability, and social good and has become a destination for arts, culture, and community. Grace Farms has welcomed 1 million visitors from around the world to experience innovative programming in music, visual and performing arts, while fostering contemplation and connection through architecture and nature.

Grace Farms’ humanitarian work includes leading the Design for Freedom movement to eliminate forced labor in the building materials supply chain and advancing initiatives to foster more grace and peace locally and globally. This commitment extends to Grace Farms Tea and Coffee, a certified B Corp that models ethical and sustainable sourcing while supporting Design for Freedom.

The integration of cultural programming and humanitarian action reflects Grace Farms’ collaborative approach to generating new outcomes and meaningful change.

Grace Farms is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Grace Farms, 365 Lukes Wood Rd. New Canaan, CT

Responsibilities

Duties:

• Sort and rinse dirty dishes, glass, tableware and other cooking utensils and place them in racks to send through dish machine.
• Sort and stack clean dishes. Carry clean dishes to cook’s line and other proper storage areas. Rewash soiled dishes before delivering.
• Wash pots, pans and trays by hand.
• Prepares trays for incoming order tickets with silverware, napkins, etc that are appropriate for each order. Ladles out soup/popcorn for orders as appropriate for each tray that requires it.
• Ensures communication in the kitchen by calling out orders, getting the status on dishes and calling out names/number of completed dishes to visitors when there is a back-up of outgoing orders.
• Informs the Front of House Associates when certain dishes or ingredients have run out and passing food requests from the Café Associate to the kitchen.
• Performing the finishing touches to completed dishes, such as adding garnishes and removing smudges.
• Promotes a safe and clean service environment by supporting Grace Farms sanitation and cleanliness standards.
• Remove trash and garbage to dumpster.
• Sweep up trash around exterior of restaurant and garbage dumpster daily.
• Communicates on a high level with the kitchen team to expedite customer orders.
• Conduct general restaurant and restroom cleaning as directed.
• Maintains regular and consistent attendance and punctuality.
• Assisting the front of the house and back of the house staff as needed.
• Other duties as assigned

Qualifications

Skills/Abilities

• Ability to maintain high-energy throughout the day, and ability to remain calm, friendly and unflustered during high volume periods of operations.
• Ability to follow written and verbal directions in English.
• Able to count accurately.
• Able to work effectively in collaboration with diverse groups of people
• Highest level of integrity defined as being incredibly ethical, professional, responsible, truthful, authentic, honest, and fair.

Education & Experience

• High school diploma or equivalent required.
• Customer service experience required, and food/beverage service preferred.
• Previous food, beverage, and kitchen experience preferred

Physical Requirements

• Ability to lift up to 50lbs, bend, climb stairs, and stand for long periods of time.

Compensation: $20 per hour

MUST have reliable transportation as we are NOT near public transportation.

Benefits

Grace Farms offers a comprehensive and competitive benefit package that includes tuition reimbursement, a 403(b)-retirement benefit with an organization match, along with different medical plans, including dental and vision plan, 100% employer-paid basic life insurance and short-term disability. We believe in the importance of rest and balance, offering generous paid time off (PTO), sick and personal days, and 11 paid holidays. All staff are invited to enjoy our scenic 80-acres preserved landscape and participate in the diverse public events hosted on-site.

About Grace Farms 

Grace Farms is a cultural and humanitarian center in New Canaan, Connecticut, that brings people together across sectors to explore nature, arts, justice, community, and faith at the SANAA-designed River building and Barns on 80 acres of publicly accessible natural landscape.  Since opening in 2015, it has garnered numerous prestigious awards for contributions to architecture, environmental sustainability, and social good and has become a destination for arts, culture, and community. Grace Farms has welcomed 1 million visitors from around the world to experience innovative programming in music, visual and performing arts, while fostering contemplation and connection through architecture and nature.

Grace Farms’ humanitarian work includes leading the Design for Freedom movement to eliminate forced labor in the building materials supply chain and advancing initiatives to foster more grace and peace locally and globally. This commitment extends to Grace Farms Tea and Coffee, a certified B Corp that models ethical and sustainable sourcing while supporting Design for Freedom.

The integration of cultural programming and humanitarian action reflects Grace Farms’ collaborative approach to generating new outcomes and meaningful change.

Grace Farms is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Grace Farms, 365 Lukes Wood Rd. New Canaan, CT

Responsibilities

Duties:

• Wash, cut, prepare, and cook food, including items such as poultry, meats, vegetables, pizzas, salads, sauces, etc. at stations including but not limited to the grill, pizza oven, salad station.
• Learn the menu to provide accurate, timely service.
• Ability to multi-task and take direction from Lead Line Cook and Chef de Cuisine & Commons Manager
• Verify that prepared food meets requirements for safety, quality, and quantity standards.
• Clean, stock, and restock workstations and display cases.
• Contribute to a team-oriented culture of mutual respect and support for each other.
• Cleans kitchen, storage and workspace area as part of a culinary team committed to promoting and providing a safe and clean kitchen and service environment in keeping with Grace Farms sanitation and cleanliness standards.
• May work special catering events on site, as needed.
• Other duties as assigned.

Qualifications

Education & Experience:

• Minimum High School Degree or equivalent. Culinary Degree preferred.
• Proven experience as a Line Cook.
• ServSafe certification is a plus

Skills & Abilities:

• Must be able to read, write and communicate effectively with all team members and other colleagues at Grace Farms.
• Bi-lingual communication skills a plus.
• This position will work on site in New Canaan. Must have flexible schedule, as well as the willingness and ability to work nights and weekends as needed.

Physical Requirements:

• Ability to lift up to 50 lbs., bend, climb stairs, and stand for an extended period of time.
• Be able to handle hot and cold conditions during food preparation and cooking.

Compensation range: $23 per hour

MUST have reliable transportation as we are NOT near public transportation.

Benefits

Grace Farms offers a comprehensive and competitive benefit package that includes tuition reimbursement, a 403(b)-retirement benefit with an organization match, along with different medical plans, including dental and vision plan, 100% employer-paid basic life insurance and short-term disability. We believe in the importance of rest and balance, offering generous paid time off (PTO), sick and personal days, and 11 paid holidays. All staff are invited to enjoy our scenic 80-acres preserved landscape and participate in the diverse public events hosted on-site.

About Grace Farms 

Grace Farms is a cultural and humanitarian center in New Canaan, Connecticut, that brings people together across sectors to explore nature, arts, justice, community, and faith at the SANAA-designed River building and Barns on 80 acres of publicly accessible natural landscape.  Since opening in 2015, it has garnered numerous prestigious awards for contributions to architecture, environmental sustainability, and social good and has become a destination for arts, culture, and community. Grace Farms has welcomed 1 million visitors from around the world to experience innovative programming in music, visual and performing arts, while fostering contemplation and connection through architecture and nature.

Grace Farms’ humanitarian work includes leading the Design for Freedom movement to eliminate forced labor in the building materials supply chain and advancing initiatives to foster more grace and peace locally and globally. This commitment extends to Grace Farms Tea and Coffee, a certified B Corp that models ethical and sustainable sourcing while supporting Design for Freedom.

The integration of cultural programming and humanitarian action reflects Grace Farms’ collaborative approach to generating new outcomes and meaningful change.

Grace Farms is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Grace Farms, 365 Lukes Wood Rd. New Canaan, CT

Responsibilities

Grace Farms in New Canaan, CT is seeking personable, kind and articulate individuals to join our Visitor Experience team. This part-time position is an excellent opportunity for college students, recent graduates, and individuals re-entering the workforce at any stage in life who are looking for meaningful work in a welcoming, beautiful and mission-driven environment, surrounded by 80 acres of preserved nature. As a Visitor Experience Associate, you will be the first point of contact for our guests – providing warm greetings, assisting with wayfinding, sharing information about our programs and ensuring each visitor enjoys a meaningful, enjoyable, and memorable experience while on site. With flexible scheduling, competitive wages, professional development opportunities and the chance to work in one of Connecticut’s most inspiring cultural and community spaces, this role offers more than just a job – it provides a place to grow, connect and contribute.

Duties:

• Warmly greets all visitors wherever they are assigned that day by creating a welcoming and friendly environment where visitors receive prompt, efficient and pleasant attention whether it be in person, on the phone or via e-mail.
• Efficiently and effectively processes all visitors and members using the appropriate technology at the particular station or event they are assigned which may involve credit card and member card processing. Requests appropriate ID as necessary to ensure the integrity, safety and security of the visitor’s credit card and membership. Follows all established GFF financial/credit card policies and protocols with accuracy, integrity and honesty.
• Anticipates and responds to visitor needs by providing accurate and helpful information about Grace Farms and all its offerings. Provides suggestions for personalized visit itineraries based on the visitors’ needs, interests, time, and other visitors attending with them (family, children, adults).
• Promotes and educates visitors to the benefits of membership and processes membership applications including upgrades and renewals.
• Solicits and records visitor feedback, suggestions, complaints and compliments about their experiences at GFF and make the supervisory team aware of such feedback for use in continuous improvement and quality control initiatives and efforts. Alerts supervisory staff to potential issues, problems and possibilities in a timely manner.
• Continuously expands personal knowledge about GFF, its grounds, offerings, exhibitions, events and initiatives by active participation in training, staying abreast of news, events, and programs through team meetings, verbal, written and electronic communications, asking questions of staff and supervisors, and observing on-site activities.
• Follows all safety protocols when greeting and processing visitors, guests, staff and members at the Welcome Kiosk upon arrival. Provides helpful and friendly guidance and direction to each arriving guest and member to start their visit to GFF in an exceptional manner.
• Using best judgement, respond to visitor situations, calling upon supervisory and safety staff as needed in a timely, calm and clear manner.
• Serves as part of the larger Events & Visitor Experience Team in various visitor experience capacities to extend hospitality to guests at public and private events at Grace Farms including, but not limited to: greeting, registration check-in, wayfinding, and providing necessary information to guests to ensure a welcoming and meaningful event and experience for all.
• Always maintains a positive and professional image, reflecting pride in the position and enthusiasm for the Foundation.
• Constantly contributes positively and enthusiastically as part of a team-oriented department with a “can-do” and joyful attitude.
• Maintains regular and consistent attendance and punctuality.
• Other duties as assigned.

Qualifications

Skills/Abilities:

• High school diploma or equivalent required. Bachelor’s, or course work related to obtaining a degree preferred. Must be at least 18 years of age.
• Previous experience in customer-service related positions required.
• Proven ability to work comfortably and effectively with computers and other visitor facing technology. Experience with Point of Sale systems greatly preferred.
• High energy, enthusiastic, customer centered intelligence and acumen is essential.
• Must possess superior interpersonal and communications skills, with the ability to extend kindness, grace and joy with every interaction.
• Proven experience as a team player with a “can-do” attitude, highly organized, adaptable and flexible to meet time, priority and workload demands as well as shifting schedules and unexpected circumstances that come with working with the general public. Must be able to maintain a calm exterior presence during periods of high volume, high stress or unusual events.
• Proven ability to work comfortably and efficiently with computers, electronic communications, and other technology.
• Punctuality is key, as well as the ability to work flexible hours including evenings, weekends and some holidays. This position will work both indoors and outside depending on season and weather. Hours are subject to change on a weekly basis due to events and circumstances.
• Must have transportation, valid background check, and ability to work weekends and evenings.
• This position must work on site at Grace Farms in New Canaan, CT.

Physical Requirements:

• While performing the duties of this job, the employee is frequently required to walk or stand, sit, see, read and speak English clearly, hear and use hands to reach, handle or feel.
• The employee is occasionally required to climb, stoop, kneel or crouch.
• The employee must occasionally lift, push and/ or move up to 25 pounds.

Compensation: $20 per hour

MUST have reliable transportation as we are NOT near public transportation.

Benefits

Grace Farms offers a comprehensive and competitive benefits package that includes tuition reimbursement and a 403(b)-retirement plan with an organizational match. All staff are invited to enjoy our scenic 80-acre preserved landscape and participate in the diverse public events hosted on-site.

About Grace Farms 

Grace Farms is a cultural and humanitarian center in New Canaan, Connecticut, that brings people together across sectors to explore nature, arts, justice, community, and faith at the SANAA-designed River building and Barns on 80 acres of publicly accessible natural landscape.  Since opening in 2015, it has garnered numerous prestigious awards for contributions to architecture, environmental sustainability, and social good and has become a destination for arts, culture, and community. Grace Farms has welcomed 1 million visitors from around the world to experience innovative programming in music, visual and performing arts, while fostering contemplation and connection through architecture and nature.

Grace Farms’ humanitarian work includes leading the Design for Freedom movement to eliminate forced labor in the building materials supply chain and advancing initiatives to foster more grace and peace locally and globally. This commitment extends to Grace Farms Tea and Coffee, a certified B Corp that models ethical and sustainable sourcing while supporting Design for Freedom.

The integration of cultural programming and humanitarian action reflects Grace Farms’ collaborative approach to generating new outcomes and meaningful change.

Grace Farms is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.