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Today's Date 10/12/24
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20241012

20241012

Our Values, Our Culture

As we aim to advance good in the world, we  believe that our culture and the manner in which we work carries the same significance as the outcomes we are trying to achieve.

 

Grace
We seek to understand and engage with one another with humility, forgiveness, and respect.
Peace
We pursue a just, diverse society through our initiatives and place, starting with ourselves.
Excellence
We continually aspire to elevate our collective work through an inner drive to go beyond what has been done before.

Openness
We communicate often and honestly, championing the resolution of issues promptly and directly.

Meaning
We cultivate meaningful community rooted in joy, integrity, and our common sense of purpose.

New Outcomes
We learn and collaborate broadly, generating new perspectives and outcomes to advance human flourishing.

 

Grace Farms is dedicated to providing access and opportunities for diverse communities to collaborate for good. Our Foundation’s commitment to diversity begins with our staff and extends to all aspects of our programs, work, and on-site experience.

Learn more about our Vision, Mission, and Team.

 

 

Open Positions

Visitor Experience Associate

Part Time

Grace Farms, 365 Lukes Wood Rd. New Canaan, CT

Responsibilities

  • Warmly greets all visitors wherever they are assigned that day by creating a welcoming and friendly environment where visitors receive prompt, efficient and pleasant attention whether it be in person, on the phone or via e-mail.
  • Efficiently and effectively processes all visitors and members using the appropriate technology at the particular station or event they are assigned which may involve credit card and member card processing. Requests appropriate ID as necessary to ensure the integrity, safety and security of the visitor’s credit card and membership. Follows all established GFF financial/credit card policies and protocols with accuracy, integrity and honesty.
  • Anticipates and responds to visitor needs by providing accurate and helpful information about Grace Farms and all its offerings. Provides suggestions for personalized visit itineraries based on the visitors’ needs, interests, time, and other visitors attending with them (family, children, adults).
  • Promotes and educates visitors to the benefits of membership and processes membership applications including upgrades and renewals.
  • Solicits and records visitor feedback, suggestions, complaints and compliments about their experiences at GFF and make the supervisory team aware of such feedback for use in continuous improvement and quality control initiatives and efforts. Alerts supervisory staff to potential issues, problems and possibilities in a timely manner.
  • Continuously expands personal knowledge about GFF, its grounds, offerings, exhibitions, events and initiatives by active participation in training, staying abreast of news, events, and programs through team meetings, verbal, written and electronic communications, asking questions of staff and supervisors, and observing on-site activities.
  • Follows all safety protocols when greeting and processing visitors, guests, staff and members at the Welcome Kiosk upon arrival. Provides helpful and friendly guidance and direction to each arriving guest and member to start their visit to GFF in an exceptional manner.
  • Using best judgement, respond to visitor situations, calling upon supervisory and safety staff as needed in a timely, calm and clear manner.
  • Serves as part of the larger Events & Visitor Experience Team in various visitor experience capacities to extend hospitality to guests at public and private events at Grace Farms including, but not limited to: greeting, registration check-in, wayfinding, and providing necessary information to guests to ensure a welcoming and meaningful event and experience for all.
  • Always maintains a positive and professional image, reflecting pride in the position and enthusiasm for the Foundation.
  • Constantly contributes positively and enthusiastically as part of a team-oriented department with a “can-do” and joyful attitude.
  • Maintains regular and consistent attendance and punctuality.
  • Other duties as assigned.

Qualifications

  • High school diploma or equivalent required. Bachelor’s, or course work related to obtaining a degree preferred. Must be at least 18 years of age.
  • Previous experience in customer-service related positions required.
  • Proven ability to work comfortably and effectively with computers and other visitor facing technology. Experience with Point of Sale systems greatly preferred.
  • High energy, enthusiastic, customer centered intelligence and acumen is essential.
  • Must possess superior interpersonal and communications skills, with the ability to extend kindness, grace and joy with every interaction.
  • Proven experience as a team player with a “can-do” attitude, highly organized, adaptable and flexible to meet time, priority and workload demands as well as shifting schedules and unexpected circumstances that come with working with the general public. Must be able to maintain a calm exterior presence during periods of high volume, high stress or unusual events.
  • Proven ability to work comfortably and efficiently with computers, electronic communications, and other technology.
  • Punctuality is key, as well as the ability to work flexible hours including evenings, weekends and some holidays. This position will work both indoors and outside depending on season and weather. Hours are subject to change on a weekly basis due to events and circumstances.
  • Must have transportation and ability to work weekends and evenings.
  • This position must work on site at Grace Farms in New Canaan, CT.

Physical Requirements:

  • While performing the duties of this job, the employee is frequently required to walk or stand, sit, see, read and speak English clearly, hear and use hands to reach, handle or feel.
  • The employee is occasionally required to climb, stoop, kneel or crouch.
  • The employee must occasionally lift, push and/ or move up to 25 pounds.

Compensation: $20 per hour

MUST have reliable transportation as we are NOT near public transportation.

About Grace Farms

Grace Farms is a center for culture and collaboration in New Canaan, Connecticut. We bring together people across sectors to explore nature, arts, justice, community, and faith at the SANAA-designed River building, situated on 80 acres of natural landscapes. Our humanitarian work to end modern slavery and foster more grace and peace in our local and global communities includes leading the Design for Freedom movement to eliminate forced labor in the building materials supply chain.

Grace Farms is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Apply

Marketing Project Coordinator

Full Time

Grace Farms, 365 Lukes Wood Rd. New Canaan, CT

Responsibilities

About Grace Farms 

Grace Farms is a center for culture and collaboration in New Canaan, Connecticut. We bring together people across sectors to explore nature, arts, justice, community, and faith at the SANAA-designed River building, situated on 80 acres of natural landscapes. Our humanitarian work to end modern slavery and foster more grace and peace in our local and global communities includes leading the Design for Freedom movement to eliminate forced labor in the building materials supply chain.

The Role:

As a Marketing Project Coordinator, you’ll be a key member of the Marketing team, supporting the strategic goals of the organization. Your primary focus will be managing marketing projects and collateral assets. In this role, you’ll monitor project timelines, ensure deadlines are met, and coordinate with internal teams. You’ll be responsible for creating and maintaining project documentation and facilitating communication between team members and stakeholders. Through these efforts, you’ll help the marketing team and other departments reach their project goals, expand our presence across various channels, and support our brand identity as we continue to grow and evolve.

Responsibilities:

  • Assist the Project Manager with information and project intake, task scheduling, and project maintenance.
  • Plan, define, and manage project timelines to ensure proper movement through the campaign execution process to ensure the accuracy and timely delivery of assets.
  • Provide feedback and improvements to enhance project outcomes.
  • Coordinate collateral requests; Create and maintain comprehensive, interactive, and actionable meeting notes to ensure maximum communication is achieved across all levels internal and external.
  • Maintain project management system to ensure all workstreams are up-to-date and processes are properly documented and communicated.
  • Creatively identify efficiencies in production workflow, campaign execution, and improvements to internal stakeholders.
  • Develop and maintain relationships with local business to optimize promotional opportunities.
  • Implement local marketing strategies, including poster distribution in Fairfield County.
  • Update on-site collateral weekly.
  • Manage community outreach efforts, including event calendar updates and targeted promotions.
  • Support the marketing team in developing and executing event campaigns.
  • Perform regular updates to gracefarms.org and designforfreedom.org.
  • Monitor and ensure digital information (particularly upcoming events), is current across multiple communication channels.
  • Prepare and optimize images for web use.
  • Other duties as assigned.

Qualifications

Required Skills & Qualifications

  • Proven working experience in Project management and/or Marketing experience.
  • Knowledge of digital marketing channels (web and social media) required.
  • Experience with Adobe Creative Suite and/or Adobe InDesign strongly preferred.
  • Strong research skills with an eye for detail and organization of information.
  • Proven team player with ability to build strong working relationships internally and externally.
  • Outstanding interpersonal, oral and written communications skills.
  • Demonstrated collaborative team player who can seek information from other departments, translate and share that information effectively and in a timely manner.
  • Self-starter who excels with deadline-oriented milestones and can shift with changing priorities. Strong organizational skills with the ability to work in a fast-paced team environment.
  • Highest level of integrity with demonstrable record of handling confidential information with discretion.

Education & Experience

  • Bachelor’s degree required with preference given to Communications & Marketing majors.
  • 3-4 years of professional experience within a corporate or non-for-profit communications team.

Physical requirements

  • While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, navigate the site to various locations, and use hands and fingers to operate a computer, telephone, and keyboard.
  • Specific vision abilities required by this job include close vision requirements due to computer work.
  • Light to moderate lifting may be required.

Benefits

Grace Farms offers a competitive benefit package that includes a choice of medical plans, a dental and vision plan, 100% employer-paid basic life insurance and short-term disability and a 403(b)-retirement benefit with an organization match. We encourage our staff to take time-off to rest and recharge and provide PTO, sick, and personal days as well as 11 paid holidays. All staff are welcome to explore the beautiful 80-acres of our preserved land and may take part in any of the numerous public events on-site.

Grace Farms is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Apply

Line Cook

Full Time

Grace Farms, 365 Lukes Wood Rd. New Canaan, CT

Responsibilities

  • Wash, cut, prepare, and cook food, including items such as poultry, meats, vegetables, pizzas, salads, sauces, etc. at stations including but not limited to the grill, pizza oven, salad station.
  • Learn the menu to provide accurate, timely service.
  • Ability to multi-task and take direction from Lead Line Cook and Chef de Cuisine & Commons Manager
  • Verify that prepared food meets requirements for safety, quality, and quantity standards.
  • Clean, stock, and restock workstations and display cases.
  • Contribute to a team-oriented culture of mutual respect and support for each other.
  • Cleans kitchen, storage and workspace area as part of a culinary team committed to promoting and providing a safe and clean kitchen and service environment in keeping with Grace Farms sanitation and cleanliness standards.
  • May work special catering events on site, as needed.
  • Other duties as assigned.

Qualifications

Education & Experience

  • Minimum High School Degree or equivalent. Culinary Degree preferred.
  • Proven experience as a Line Cook.
  • Safe serve certification is a plus

Skills & Abilities

  • Must be able to read, write and communicate effectively with all team members and other colleagues at Grace Farms.
  • Bi-lingual communication skills a plus.
  • This position will work on site in New Canaan. Must have flexible schedule, as well as the willingness and ability to work nights and weekends as needed.

Physical Requirements

  • Ability to lift up to 50 lbs., bend, climb stairs, and stand for an extended period of time.
  • Be able to handle hot and cold conditions during food preparation and cooking.

Compensation range: $23 per hour

Benefits

Grace Farms offers a competitive benefit package that includes a choice of medical plans, a dental and vision plan, 100% employer-paid basic life insurance and short-term disability and a 403(b)-retirement benefit with an organization match. We encourage our staff to take time-off to rest and recharge and provide PTO, sick, and personal days as well as 11 paid holidays. All staff are welcome to explore the beautiful 80-acres of our preserved land and may take part in any of the numerous public events on-site.

About Grace Farms 

Grace Farms is a center for culture and collaboration in New Canaan, Connecticut. We bring together people across sectors to explore nature, arts, justice, community, and faith at the SANAA-designed River building, situated on 80 acres of natural landscapes. Our humanitarian work to end modern slavery and foster more grace and peace in our local and global communities includes leading the Design for Freedom movement to eliminate forced labor in the building materials supply chain.

Grace Farms is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

 

Apply

Events Specialist

Full Time

Grace Farms, 365 Lukes Wood Rd. New Canaan, CT

Responsibilities

About Grace Farms 

Grace Farms is a center for culture and collaboration in New Canaan, Connecticut. We bring together people across sectors to explore nature, arts, justice, community, and faith at the SANAA-designed River building, situated on 80 acres of natural landscapes. Our humanitarian work to end modern slavery and foster more grace and peace in our local and global communities includes leading the Design for Freedom movement to eliminate forced labor in the building materials supply chain.

The Role

The Event Specialist at Grace Farms is responsible for coordinating, planning, and executing a diverse range of events ensuring that each event reflects the Foundation’s mission and values.  This role requires close and constant collaboration with internal teams, external partners, vendors and various stakeholders to deliver seamless, impactful events.  Our environment is not a typical corporate events space.  Our clients are not-for-profits, community partners, artists, subject-matter experts, government entities, and our own internal teams supporting the various initiatives and strategic programmatic goals. You will be part of an incredible team with a strong collaborative work ethic that is passionate about putting their events management skills to work in a mission-driven environment.  This is also not a Monday-Friday 9:00 AM- 5:00 PM job.  Events and Programs take place when the audiences are available which often means before & after hours, as well as on weekends.  While there is some limited, occasional, Work From Home potential, this is primarily a place-based position.

Responsibilities:

  • Coordinate, communicate and operationalize all major aspects of event management from inception planning through completion (End-to-End Event Management) for a high volume and variety of on-site, virtual and hybrid events and programs including but not limited to public programs, corporate events, community outreach events, space grants and private gatherings.
  • Work closely with the colleagues in the Events, Visitor Experience, Food & Beverage/Catering and other internal departments and external partners to align event logistics with the broader visitor experience. Ensure that all staff are adequately briefed, prepared and assigned clear roles during events ensuring efficient and effective operations.
  • Anticipate, recommend and coordinate all logistics, including venue setup, necessary resources, audiovisual, catering, transportation, and staffing needs.
  • Serve as Day-of-Event Lead, responsible for ensuring successful event attendee experience as the primary point-of-contact during events, troubleshooting any issues that arise with grace and ease.
  • Ensure that all administrative duties are delivered with efficiency, high quality and in a timely manner.
  • Collaborate with the catering team to design and execute food & beverage offerings that align with each event’s theme and the Mission of Grace Farms. Work with the catering team to customize menus based on the event type, guest preferences and dietary needs ensuring quality, sustainability and mission-aligned options.  Assist in the supervision  of catering logistics including setup, service flow and timing, ensuring that food & beverage services are integrated smoothly into the overall event experience – stepping in and providing assistance as needed.
  • Manage relationships with vendors, including external catering, entertainment, floral, rental services, etc… ensuring quality and timeliness of services within budget.
  • Participate in the communications with presenters and hosts to ensure they have the necessary resources, equipment, connectivity, and logistic details covered.
  • Other Duties as assigned.

Qualifications

Qualifications:

  • Minimum of three (3) years of event planning/coordination/management for cultural institutions or corporate spaces with a proven track record of success with public programming and/or event management.
  • Equivalent of Associates Degree required. Bachelor’s Degree in Event Management, Museum Studies, Communications, Hospitality or similar field preferred.
  • Strong interpersonal, administrative, and communication skills, and the ability to execute tasks with a high degree of professionalism and excellence, especially under pressure. Exceptional attention to detail.
  • Must exhibit a strong ability to re-prioritize tasks on-the-fly while making sound, independent decisions that are consistent with the organization’s mission.
  • Possess a confident customer service orientation, and professional demeanor. Must be comfortable in a front of house position, and able to handle the unexpected stressors with grace and peace.
  • Competencies in fact finding, planning, problem solving and innovative thinking.
  • Must be proficient in Microsoft Office, Outlook, and Excel.
  • This position will work on site in New Canaan. Must have flexible schedule, as well as the willingness and ability to work nights and weekends as needed.

Physical Requirements:

  • Ability to lift up to 25 lbs, bend, climb stairs, and stand for an extended period of time.

Benefits

Grace Farms offers a competitive benefit package that includes a choice of medical plans, a dental and vision plan, 100% employer-paid basic life insurance and short-term disability and a 403(b)-retirement benefit with an organization match. We encourage our staff to take time-off to rest and recharge and provide PTO, sick, and personal days as well as 11 paid holidays. All staff are welcome to explore the beautiful 80-acres of our preserved land and may take part in any of the numerous public events on-site.

Grace Farms is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Apply

Catering & Front of House (FOH) Manager

Full Time

Grace Farms, 365 Lukes Wood Rd. New Canaan, CT

Responsibilities

About Grace Farms 

Grace Farms is a center for culture and collaboration in New Canaan, Connecticut. We bring together people across sectors to explore nature, arts, justice, community, and faith at the SANAA-designed River building, situated on 80 acres of natural landscapes. Our humanitarian work to end modern slavery and foster more grace and peace in our local and global communities includes leading the Design for Freedom movement to eliminate forced labor in the building materials supply chain.

Duties:

  • Prepares, mentors and utilizes FOH Supervisor to execute daily functions in café operations & catering. Works closely with the FOH Supervisor to provide ongoing training, performance assessment, hiring, coaching and deployment of FOH team (Café Associates) for optimal efficiencies and coverage.
  • Leads by example, working FOH shifts with the team serving internal and external customers throughout each week as well as events and other internal catering occasions.
  • Oversees the food and beverage (F&B) aspects of all events. Manage and execute F&B services, including coordinating both internal and external catering. Work closely with the events team to ensure seamless service and exceptional guest experiences. Oversees and executes event setups, ensuring proper food and beverage is set up and displayed in the most appealing and logical way.
  • Serves as the point of contact for communications with internal colleagues regarding catering needs, work order preparation and execution. Works closely with the Director of Events, Catering & Visitor Experiences, the Chef de Cuisine and the COO on operational needs, changes and improvements to the FOH.
  • Prepares the FOH staff with operational, catering and visitor experience information and training so that they can execute their functions with excellence and have the ability to speak confidently with guests about all of the Foundations’ offerings. Instills a contagious and palpable positive, welcoming, energy that creates a world class experience for all visitors and staff who visit the Commons at Grace Farms.
  • Seeks and implements efficiencies in café operations considering staffing models, ergonomics, customer communications vehicles and product placement.
  • Ensures quality control on all FOH aspects including specials displays, tea tastings, menu placement, overall FOH cleanliness and operations.
  • Performs all administrative duties associated with FOH Café & Catering operations including, but not limited to: scheduling, timecards, inventory, ordering, work orders, FOH staff communications/training and coaching.
  • Oversees café POS system. Ensures its proper functionality, analyzes reports and recommends changes/enhancements based on data trends.
  • Adjusts café services for specific events, such as setting up catering stations, organizing pre-event and post-event refreshment services, and accommodating special requests from event organizers.
  • Coordinates with the Events Team to plan and order additional supplies for events, such as alcohol, wares, & décor. Coordinates with external vendors to secure items needed for events, such as rentals, and food.
  • With the Chef de Cuisine, ensures compliance with health and safety regulations during both regular operation and events with an emphasis on cleanliness, food safety and staff/visitor well-being.
  • Promotes sustainable practices in the FOH operations such as sourcing local and ethical products, in line with Grace Farms’ values.
  • Other duties as needed or as assigned.

Qualifications

Skills & Abilities:

  • Must enjoy and have a passion for the food & beverage and hospitality industries.
  • Proven ability to lead, manage, coach, mentor and inspire a team effectively.
  • Excellent communications and interpersonal skills are a must with ability to extend kindness, patience, with every interaction.
  • Proven ability to work comfortably and effectively with computers, POS systems and other visitor facing technologies.
  • Must be an experienced team player who is highly organized, adaptable and flexible to meet time, priority and workload demands as well as shifting schedules and unexpected circumstances that come with working with the general public and managing employees.
  • Must be able to maintain a calm exterior presence during periods of high volume, high stress, or unusual events.
  • Must possess the highest level of integrity defined as being incredibly ethical, professional, responsible, truthful, authentic honest and fair.
  • Must be able to work weekends and evenings as needed

Education & Experience:

  • Must have a minimum of 2 years prior supervisory experience as catering, café, coffee shop, small business restaurant manager or similar industry role, with supervisory oversight of a team. Preferably with progressive-growth experience in both FOH and BOH industry related roles.
  • High School diploma or equivalent is required. Some college greatly preferred.

Physical requirements:

  • While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, navigate the site to various locations, and use hands and fingers to operate a computer, telephone, and keyboard.
  • Specific vision abilities required by this job include close vision requirements due to computer work.
  • The employee occasionally required to climb, stoop, kneel or crouch.
  • The employee must occasionally lift, push and/ or move up to 50 pounds.

Benefits

Grace Farms offers a competitive benefit package that includes a choice of medical plans, a dental and vision plan, 100% employer-paid basic life insurance and short-term disability and a 403(b)-retirement benefit with an organization match. We encourage our staff to take time-off to rest and recharge and provide PTO, sick, and personal days as well as 11 paid holidays. All staff are welcome to explore the beautiful 80-acres of our preserved land and may take part in any of the numerous public events on-site.

Grace Farms is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

 

Apply

Kitchen Assistant & Dishwasher

Full Time

Grace Farms, 365 Lukes Wood Rd. New Canaan, CT

Responsibilities

About Grace Farms:

Grace Farms is a center for culture and collaboration in New Canaan, Connecticut. We bring together people across sectors to explore nature, arts, justice, community, and faith at the SANAA-designed River building, situated on 80 acres of natural landscapes. Our humanitarian work to end modern slavery and foster more grace and peace in our local and global communities includes leading the Design for Freedom movement to eliminate forced labor in the building materials supply chain.

Duties:

  • Sort and rinse dirty dishes, glass, tableware and other cooking utensils and place them in racks to send through dish machine.
  • Sort and stack clean dishes. Carry clean dishes to cook’s line and other proper storage areas. Rewash soiled dishes before delivering.
  • Wash pots, pans and trays by hand.
  • Prepares trays for incoming order tickets with silverware, napkins, etc. that are appropriate for each order. Ladles out soup/popcorn for orders as appropriate for each tray that requires it.
  • Ensures communication in the kitchen by calling out orders, getting the status on dishes and calling out names/number of completed dishes to visitors when there is a back-up of outgoing orders.
  • Informs the Front of House Associates when certain dishes or ingredients have run out and passing food requests from the Café Associate to the kitchen.
  • Performing the finishing touches to completed dishes, such as adding garnishes and removing smudges.
  • Promotes a safe and clean service environment by supporting Grace Farms sanitation and cleanliness standards.
  • Remove trash and garbage to dumpster.
  • Sweep up trash around exterior of restaurant and garbage dumpster daily.
  • Communicates on a high level with the kitchen team to expedite customer orders.
  • Conduct general restaurant and restroom cleaning as directed.
  • Maintains regular and consistent attendance and punctuality.
  • Assisting the front of the house and back of the house staff as needed.
  • Other duties as assigned

Qualifications

Skills/Abilities

  • Ability to maintain high-energy throughout the day, and ability to remain calm, friendly and unflustered during high volume periods of operations.
  • Ability to follow written and verbal directions in English.
  • Able to count accurately.
  • Able to work effectively in collaboration with diverse groups of people
  • Highest level of integrity defined as being incredibly ethical, professional, responsible, truthful, authentic, honest, and fair.

Education & Experience

  • High school diploma or equivalent required.
  • Customer service experience required, and food/beverage service preferred.
  • Previous food, beverage, and kitchen experience preferred

Physical Requirements

  • Ability to lift up to 50lbs, bend, climb stairs, and stand for long periods of time.

Compensation: $20 per hour

Grace Farms is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Apply

Café Associate

Part Time

Grace Farms, 365 Lukes Wood Rd. New Canaan, CT

Responsibilities

About Grace Farms:

Grace Farms is a center for culture and collaboration in New Canaan, Connecticut. We bring together people across sectors to explore nature, arts, justice, community, and faith at the SANAA-designed River building, situated on 80 acres of natural landscapes. Our humanitarian work to end modern slavery and foster more grace and peace in our local and global communities includes leading the Design for Freedom movement to eliminate forced labor in the building materials supply chain.

Duties:

  • Stays informed about all events and offerings of Grace Farms Foundation and shares this information in an accurate and enthusiastic manner with visitors to the Commons.
  • Greets all customers with consistently warm, friendly, personalized greeting and service to every guest and customer. Moves quickly, but efficiently, accurately and safely through each transaction to minimize wait time for each guest. Thank each customer for their order.
  • Processes each customer order through the Grace Farms Point of Sales and credit card transaction system.
  • Follows all Grace Farms beverage recipes and procedures to make requested drink orders for customers.
  • Assists team set up and clean up after internal catered events
  • Follows all health & safety procedures when fulfilling guest pastry and food orders.
  • Communicates and educates customers about menu items, retail items and specials – including ingredient lists.
  • Works to maintain a good customer experience and reports any customer complaints to their supervisor.
  • Assists the culinary team with getting food orders out to the customers.
  • Promotes a safe and clean service environment by supporting Grace Farms sanitation and cleanliness standards.
  • Communicates on a high level with the kitchen team to expedite customer orders.
  • Helps clear and wash dishes when needed.
  • Maintains Commons area clean throughout shift, performs cleaning tasks such as sweeping, wiping down tables, pushing in chairs, collecting trays and maintaining back counter area tidy.
  • Practices proper food organization, labeling, and storage.
  • Maintains regular and consistent attendance and punctuality.
  • Other duties as assigned

Qualifications

Skills/Abilities

  • Exceptionally friendly people-skills.
  • Outstanding interpersonal communications skills with external guests, and internal colleagues.
  • Excellent team player who regularly assists their colleagues with a cheerful disposition.
  • Ability to maintain high-energy throughout the day, and ability to remain calm, friendly and unflustered during high volume periods of operations.
  • Must possess patience, empathy and a generous, positive, and can-do outlook.
  • Able to work effectively in collaboration with diverse groups of people
  • Flexible schedule that will include weekends and some evenings.

Education & Experience

  • High school diploma or equivalent required.
  • Customer service experience required, and food/beverage service preferred.
  • Working knowledge of a Point of Sale (POS) system.

Physical Requirements

  • Requires long periods of standing and some lifting

Compensation:  $20 per hour

Grace Farms is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

 

Apply

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