
Gilbert is a versatile, jack of all trades IT professional with more than 15 years of experience in the field. He has provided exceptional help desk and customer support on both the user and executive level, domestically and internationally. His goal is to empathize with the end user so he can assure them that whatever problem they have, he can try and solve it in a quick and timely manner with minimal down time. He currently serves as Network & Security Support for Grace Farms Foundation.